What should I do while waiting for an emergency plumber?

Stop using all water in the house — every flush and every sink adds to the backup. Keep people and pets away from any sewage, move valuables off wet floors, and if sewage is surfacing outside, avoid the area. Don't pour chemicals down the drain. If wastewater is entering the house and rising, tell us on the phone — it changes how we triage the job.

Sewage emergency? We're already dressed.

Q: How much does an emergency plumber cost in Sydney?

After-hours emergency callouts in Sydney typically cost more than standard appointments, but we quote a fixed price over the phone range and confirm it on site before starting — you approve the number before any work begins. No hourly meters, no 'we'll see how it goes'.

Q: Is sewage backup dangerous?

Yes. Raw sewage carries bacteria, viruses and parasites. Don't handle it without protection, keep children and pets clear, and ventilate the area. Anything porous that sewage has soaked into (carpet, rugs, cardboard) generally needs professional cleaning or disposal. Fixing the blockage fast limits the contamination.

Overflowing toilet, sewage in the shower, wastewater surfacing in the yard — call now and we'll aim to be at your door within 60 minutes, anywhere in metro Sydney, any hour of any day.

1300 739 377

Real plumber answers, 24/7
60-min metro target
Fixed price before we start

We Love Sewers emergency van arriving at a Sydney home at dusk

While you wait

Do this before we arrive

Stop all water use. Every flush, every tap, every washing machine cycle feeds the backup.
Keep clear of sewage. Kids and pets especially — raw sewage is a genuine health hazard.
Move what you can. Rugs, boxes and valuables off any wet floor.
Skip the chemicals. They won't fix it and they make the pipe dangerous to work on.
Tell us if it's rising. Wastewater actively entering the house changes how we triage — say so on the phone.

What counts as an emergency

Call immediately if…

Sewage is overflowing from a toilet, shower or floor waste
Multiple fixtures are backing up at once
Wastewater is surfacing in the yard or driveway
An overflow relief gully (the outdoor grate) is discharging
Strong sewage smell with gurgling through the house

Not sure it's urgent? Call anyway — we'll tell you honestly whether it can wait for a standard (cheaper) appointment.

Straight answers

Emergency FAQs

What should I do while waiting for the plumber?

Stop using all water, keep people and pets away from sewage, move valuables off wet floors, and don't pour chemicals down anything. If wastewater is rising inside the house, tell us on the phone — it changes how we triage the job.

How much does an emergency plumber cost in Sydney?

After-hours work costs more than a standard appointment — that's true everywhere. What's different with us: we give you a price range on the phone and a fixed number on site before starting. You approve it before any work begins.

Is sewage backup dangerous?

Yes — raw sewage carries bacteria, viruses and parasites. Keep clear, ventilate, and treat anything porous it soaked into (carpet, rugs, cardboard) as needing professional cleaning or disposal. The faster the blockage is fixed, the less contamination spreads.

Every minute counts

Call now — a plumber answers

1300 739 377